Cancellation Fees/Service Policies
Sitting Visits: If pet sit is canceled 7 day before pet sit then there is 50% refund given. If canceled within 6 days to 2 days before pet sit there will be 50% credit given. If pet sit is canceled within 24 hours there is no credit given.
Dog Walking: If dog walk is canceled 7 day before pet sit then there is 50% refund given. If canceled within 6 days to 2 days of dog walk there will be 50% credit given. If canceled within a 24 hour period no refund or credit will be given.
Early Returns: no refund or credit given
Overnight Sittings: There is a 7 day cancellation period 50% refund. If canceled with 6 days to 2 days of overnight sit there will be 50% credit given
Holidays: No refund or credit given if cancelled within 14 days
Policies
*PAWCIFIC NORTHWEST WILL NOT CONTRACT WITH ANY CLIENT IF THERE IS AN ALTERNATE SITTER COMING IN ON DIFFERENT DAYS TO CHECK ON YOUR PETS THAT IS, DUE TO INSURANCE REQUIREMENTS WE WILL NOT “JOB SHARE” WITH ANYONE ELSE ENTERING THE HOME TO CARE FOR THE PETS-THIS INCLUDES, BUT NOT LIMITED TO CLIENT’S FRIENDS, NEIGHBORS OR RELATIVES..
* CLIENT AGREES THEY WILL BE FINANCIALLY RESPONSIBLE FOR ANY ADDITIONAL VISITS REQUIRED, SPECIAL TRIPS, PET FOOD, SUPPLIES, VETERINARY VISITS AND ANY INJURY TO THE PET SITTER INFLICTED BY YOUR PETS WHILE IN OUR CARE.
* PAWCIFIC NORTHWEST PET SITTING IS NOT RESPONSIBLE FOR DAMAGE DONE TO YOUR HOME OR PROPERTY BY YOUR ANIMALS IN YOUR ABSENCE, NOR ARE WE LIABLE FOR THE INJURY, DISAPPEARANCE, DEATH OR FINES OF YOUR PETS WITH ACCESS TO THE OUTDOORS.
* PAWCIFIC NORTHWEST PET SITTING AGREES TO PROVIDE THE SERVICES AGREED UPON IN THIS CONTRACT IN A RELIABLE AND TRUSTWORTHY MANNER. CLIENT EXPRESSLY WAIVES AND RELINQUISHES ANY AND ALL CLAIMS AGAINST PAWCIFIC NW PETSITTING CARE UNLESS ARISING FROM NEGLIGENCE OR WILLFUL MISCONDUCT ON THE PART OF PET SITTER/COMPANY.
*THE CLIENT FULLY UNDERSTANDS THE CONTENTS OF THE CONTRACT AND BY SIGNING IT TAKES FULL RESPONSIBILITY FOR PROMPT PAYMENTS OF FEES UPON COMPLETION OF SERVICES CONTRACTED. CLIENT AUTHORIZES THIS SIGNED CONTRACT AS APPROVAL FOR FUTURE SERVICES AND UNDERSTANDS THAT FEES & POLICIES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE